Last updated: 15 June 2026
This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
At Nu You, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Nu You (“we”, “us” or “our”) collects, holds, uses and discloses personal information when you visit nuyou.au, create an account, place an order, contact us, subscribe to updates, or otherwise interact with our website and services.
Nu You supplies products strictly for laboratory, scientific and research purposes only. Our products are not for human consumption, therapeutic use, diagnostic use, veterinary use, injection or ingestion.
Nu You,
operated by:
Nuvion – Nu You Ltd
Street: Level 1, 101 Cremorne St,
City: Cremorne,
State: Victoria,
Country: Australia,
Postal Code: 3121
ABN: 69 787 208 901,
Incorporation Number: 17207013
Email: support@nuyou.au
Phone: +61 48 129 24 14
We may collect personal information that is reasonably necessary for our business activities, including:
We generally do not seek to collect sensitive information. Please do not provide health or medical information unless it is specifically requested and reasonably necessary.
We may collect personal information:
We may collect, hold, use and disclose personal information to:
If you do not provide certain information, we may be unable to process your order, deliver products, provide support, or otherwise deal with you.
Because Nu You operates in the research-use-only peptide space, we may use personal information to assess whether an enquiry, account or transaction appears consistent with our terms, age restrictions, lawful-authority requirements, fraud controls and research-use-only positioning.
We may refuse, pause or cancel orders where we reasonably believe products may be misused, acquired unlawfully, or handled in a way that is inconsistent with our terms or applicable law.
Where permitted by law, we may send you updates about new products, restocks, promotions, research-related content, service updates and other information about Nu You.
You can opt out of marketing communications at any time by using the unsubscribe link in the message or by contacting us at support@nuyou.au.
We do not sell personal information to third parties.
Our website may use cookies and similar technologies to:
You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.
We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy, including:
We take reasonable steps to ensure that service providers handle personal information in a manner consistent with applicable privacy obligations.
Some of the third-party service providers we use may store, process or access personal information outside Australia.
By providing your personal information to us, you understand that your personal information may be disclosed to overseas recipients in connection with the operation of our website, payments, communications, analytics, hosting, security and other business systems.
Payments made through our website are processed by secure third-party payment providers. We do not store full payment card details on our own servers.
We may receive limited transaction information from payment providers to confirm payment, manage orders, detect fraud, process refunds and respond to disputes.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
These steps may include secure hosting, access controls, password protection, encryption, system monitoring, fraud detection tools and restricted staff access.
We retain personal information only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to provide services, maintain records, resolve disputes, enforce our terms and comply with legal obligations.
When personal information is no longer required, we will take reasonable steps to destroy it or de-identify it, unless we are required or authorised by law to retain it.
You may request access to the personal information we hold about you, and you may request correction of personal information that is inaccurate, out-of-date, incomplete, irrelevant or misleading.
To request access or correction, contact us using the details below. We may need to verify your identity before responding.
If you have a complaint about how we have handled your personal information, contact us in writing using the details below.
Please include your name, contact details and a description of your complaint. We will review the complaint and respond within a reasonable period.
If you are not satisfied with our response, you may make a complaint to the Office of the Australian Information Commissioner (OAIC).
Where lawful and practicable, you may deal with us anonymously or by using a pseudonym, such as when making a general enquiry.
In most cases, this will not be practical where you place an order, request delivery, create an account, or seek support relating to a purchase.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal obligations or privacy practices. The updated version will be published on this page with the revised “Last updated” date.
