Yes. All orders are shipped in professional, unmarked packaging with no external indication of contents. Interior packaging clearly labels products for research use with all required safety information and batch documentation.
We respect your privacy while ensuring compliance with shipping regulations.
Store lyophilised peptides at −20°C. After reconstitution for in vitro use, store at 2 to 8°C and use within 4 weeks.
Avoid repeated freeze-thaw cycles.
Full handling documentation is included with every order.
All NuVion peptides are tested to a minimum of 99% purity (HPLC verified).
We work exclusively with GMP-certified manufacturers and conduct rigorous third-party testing on every production batch. Certificates of Analysis are available upon request for any batch.
Yes. Every batch undergoes comprehensive testing, and full Certificates of Analysis are available upon request. Simply email us your order number and batch number (found on your product label) at support@nuvion.au, and we’ll provide:
CoAs are typically provided within 24 hours of request.
Absolutely. Every batch undergoes:
All NuVion peptides are manufactured and sold strictly for in-vitro scientific research and laboratory use. They are:
This designation ensures compliance with regulatory requirements for research chemical supply.
We accept all major payment methods:
All payments are processed through secure, PCI-DSS compliant payment gateways with 256-bit SSL encryption.
Yes. We use industry-leading security protocols:
We never see or store your complete credit card information.
Yes. We work with universities, research institutions, and laboratories in Australia. Please contact us with your institution details for purchase order processing and invoicing terms.
Both! We offer:
Browse our Stack Packages section to see curated combinations designed for specific research applications.
Standard sizes vary by peptide but typically include:
Specific amounts are listed on each product page. For research requiring larger quantities, contact us for availability and pricing.
As a research chemical supplier, we cannot provide specific dosing or administration guidance. However, our Research Support Team is available to discuss:
For research-specific protocol questions, email science@nuvion.au
We offer multiple support channels:
Business Hours:
Our support team is trained to assist with technical questions, order issues, and product information.
Yes! Our Research Support Team provides complimentary consultations on:
To schedule a consultation, email science@nuvion.au with your research inquiry.
Our team is here to help! Contact us at support@nuvion.au with:
We’ll provide scientifically-backed recommendations based on published research and compound characteristics.
While we primarily stock our standard catalog, we may be able to accommodate requests for:
Contact us at science@nuvion.au to discuss your custom research needs.
Due to the nature of research peptides and strict storage requirements, we do not accept general returns. All sales are final unless the product arrives damaged, defective, or incorrect.
We offer exchanges (replacements) only where items arrive damaged, defective, incorrect, or are confirmed lost in transit. To request an exchange, contact us at support@nuvion.au within 48 hours of delivery with your order number and supporting evidence. We do not offer exchanges for change of mind.
Contact us at support@nuvion.au within 48 hours of delivery with your order number and photographs of the damage. We will send a replacement at no charge or issue a full refund.
If your tracking has not updated for 7 business days, contact us at support@nuvion.au. Once the carrier confirms the package is lost, we will offer a replacement or a full refund.
You may cancel your order for a full refund at any time before it has been shipped. Once dispatched, orders cannot be cancelled.
Approved refunds are processed to your original payment method and typically appear within 3 to 5 business days.
Not currently. We are focused on providing exceptional service to researchers in Australia with fast domestic shipping and no customs complications.
International shipping is under review. Join our mailing list to be notified when we begin shipping to additional countries.
Operating from our Melbourne facility allows us to:
As we expand, we’ll announce new shipping destinations through our website and email list.
We take privacy seriously:
Read our full Privacy Policy for complete details.
Our products are available to:
Researcher must be 18+ years old and acknowledge that products are for research purposes only. We comply with all Australian TGA regulations regarding research chemical supply.
Yes. Research peptides are legal to purchase and possess for legitimate scientific research purposes in Australia. They are not approved for human consumption or therapeutic use.
All products are clearly labeled “For Research Use Only” in compliance with:
Customers are responsible for ensuring their research activities comply with local institutional and regulatory requirements.
Many peptides are classified as Schedule 4 (prescription-only medicines) under the Poisons Standard administered by the Therapeutic Goods Administration (TGA). Sale, supply, possession, or use without lawful authority may be illegal. By purchasing from NuVion, you confirm that you have the legal authority to acquire and handle these products for lawful research purposes. For more information, refer to our Terms and Conditions.
