Yes. All orders are shipped in professional, unmarked packaging with no external indication of contents. Interior packaging clearly labels products for research use with all required safety information and batch documentation.
We respect your privacy while ensuring compliance with shipping regulations.
All Nu You peptides are tested to a minimum of 99% purity (HPLC verified).
We work exclusively with GMP-certified manufacturers and conduct rigorous third-party testing on every production batch. Certificates of Analysis are available upon request for any batch.
Yes. Every batch undergoes comprehensive testing, and full Certificates of Analysis are available upon request. Simply email us your order number and batch number (found on your product label) at [email protected], and we’ll provide:
CoAs are typically provided within 24 hours of request.
Absolutely. Every batch undergoes:
All Nu You peptides are manufactured and sold strictly for in-vitro scientific research and laboratory use. They are:
This designation ensures compliance with regulatory requirements for research chemical supply.
We accept all major payment methods:
All payments are processed through secure, PCI-DSS compliant payment gateways with 256-bit SSL encryption.
Yes. We use industry-leading security protocols:
We never see or store your complete credit card information.
Yes. We work with universities, research institutions, and laboratories in Australia. Please contact us with your institution details for purchase order processing and invoicing terms.
Both! We offer:
Standard sizes vary by peptide but typically include:
Specific amounts are listed on each product page. For research requiring larger quantities, contact us for availability and pricing.
We offer multiple support channels:
Business Hours:
Our support team is trained to assist with technical questions, order issues, and product information.
Yes! Our Research Support Team provides complimentary consultations on:
To schedule a consultation, email [email protected] with your research inquiry.
Our team is here to help! Contact us at [email protected] with:
We’ll provide scientifically-backed recommendations based on published research and compound characteristics.
While we primarily stock our standard catalog, we may be able to accommodate requests for:
Contact us at [email protected] to discuss your custom research needs.
Due to the nature of research peptides and strict storage requirements, we do not accept general returns. All sales are final unless the product arrives damaged, defective, or incorrect.
We offer exchanges (replacements) only where items arrive damaged, defective, incorrect, or are confirmed lost in transit. To request an exchange, contact us at [email protected] within 48 hours of delivery with your order number and supporting evidence. We do not offer exchanges for change of mind.
Contact us at [email protected] within 48 hours of delivery with your order number and photographs of the damage. We will send a replacement at no charge or issue a full refund.
If your tracking has not updated for 7 business days, contact us at [email protected] . Once the carrier confirms the package is lost, we will offer a replacement or a full refund.
You may cancel your order for a full refund at any time before it has been shipped. Once dispatched, orders cannot be cancelled.
Approved refunds are processed to your original payment method and typically appear within 3 to 5 business days.
Not currently. We are focused on providing exceptional service to researchers in Australia with fast domestic shipping and no customs complications.
International shipping is under review. Join our mailing list to be notified when we begin shipping to additional countries.
Operating from our Melbourne facility allows us to:
As we expand, we’ll announce new shipping destinations through our website and email list.
We take privacy seriously:
Read our full Privacy Policy for complete details.
Our products are available to:
Researcher must be 18+ years old and acknowledge that products are for research purposes only. We comply with all Australian TGA regulations regarding research chemical supply.
The products listed on this website are intended for laboratory, analytical and research purposes only. They are not intended for food, animal or human use.
By entering this website you confirm that:
The information on this website is provided for technical and catalogue purposes only. It does not constitute medical advice and is not intended as a recommendation for any use outside of laboratory research. Nu You reserves the right to refuse or cancel orders where usage does not appear to comply with these conditions or applicable regulations.
Access Restricted
You must be at least 18 years old to access this website.
The products displayed on this website are intended exclusively
for scientific research and laboratory purposes.